Frequently Asked Questions

Unfortunately, we are unable to cancel or make amendments to an order after it has been placed, amendments include:

• Change of delivery address
• Applying gift cards
• Full order cancellations

1-3 working days after dispatch, rural deliveries can take 2-4 working days.

Please note: public holidays and Christmas deliveries may take longer.

Please email us on shop@dragonflycollective.co.nz or send us a FB message and we will look into this for you.

Please email us on shop@dragonflycollective.co.nz or send us a FB message and we will look into this for you.

Please email us on shop@dragonflycollective.co.nz or send us a FB message and we will look into this for you.

Just package up the item you are returning with a note saying what item you are returning and a copy of the receipt and address and send to: 

Dragonfly Collective
10c kipling avenue,
Rolleston, 7614.

Please see full returns information HERE.